Frequently Asked Questions
Everything you need to know about your graduation attire and orders.
How do I ensure I order the correct size for my gown?
Our gowns are sized based on your height. We recommend measuring yourself from head to toe while wearing shoes to select the appropriate size category from our sizing guide.
What is the difference between hiring and purchasing a gown?
Hiring allows you to rent the attire for a specific period at a lower cost, while purchasing gives you permanent ownership of your academic dress, which is ideal for faculty members or multiple ceremonies.
How long does shipping take for graduation sets?
Standard shipping typically takes 3-5 business days. We also offer express shipping options if you need your regalia urgently for an upcoming ceremony.
Are your gowns compliant with my university's regulations?
Yes, our garments are designed to meet the strict academic dress regulations of specific institutions. Please select your university and degree type to ensure the correct hood colors and gown style.
What is your return policy for purchased items?
We offer a 14-day return policy for all unworn and unwashed items in their original packaging. Please note that custom-made or personalized items may be exempt from standard returns.
Can I wash or iron my gown before the ceremony?
We recommend professional dry cleaning only. For minor wrinkles, a cool iron or a garment steamer on a low setting is recommended to avoid damaging the specialized fabric.